Children's Health (Pediatrics)
Who We Serve
We serve approximately 5,000 Prime enrolled beneficiaries ages newborn to 17 as well as NATO/foreign national military family members. We provide comprehensive and holistic primary care and assist all enrolled patients to meet their healthcare needs/goals including referrals to specialty care.
Patient-Centered Medical Home
Recent implementation of the Patient‐Centered Medical Home model of care provides greater satisfaction to patients, physicians, and the health care team by ensuring that patients' needs are met and access to care is improved, health information is handled effectively, and the team works as a cohesive unit.
Getting Care
Contact the Access to care line at 719-524-2273 to schedule an appointment or send a message to your PCM team.
When messaging or searching our clinic, use the name:
USAF Peterson Pediatrics_PCM Last Name, First Name.
Online Appointment Booking
Direct online booking is not available at this time. However, patients may still request appointments in the
MHS GENESIS Patient Portal with all of the applicable information regarding their desired appointment. The Peterson Pediatrics Clinic is best able to assist you when using this approach.
Our Current Care Team
| NAME |
TITLE |
| Dr. AnneMarie Miller |
Pediatrician |
| Lt Col Matthew McDonough |
Pediatrician and Medical Director |
Emergency and After-Hours Care Needs
Emergency – Life, Limb or Eyesight
• Call 911 or report to the nearest emergency room.
Non-Emergent/Urgent
- Utilize the MHS Nurse Advice Line. Either call via 800-874-2273 to speak with a Registered Nurse or visit https://mhsnurseadviceline.com for web or video chat with a Registered Nurse.
- Patients may go to a TRICARE network approved Urgent Care Center off-base. There is no co-pay for Active-Duty Family Members. Retirees and their families will incur a small co-pay. It is essential that you go to a TRICARE network urgent care center, otherwise will incur out-of-pocket costs.
- We strongly urge patients to use the MHS Nurse Advice Line prior to visiting an urgent care center as a Registered Nurse may be able to more appropriately direct your care.
Patients should NOT utilize an urgent care center for non-urgent care such as chronic issues, paperwork needing PCM signature, medication renewals, referrals/referral renewals. In this case, please message your PCM team and we will begin working your request on the next business day to be resolved within 72 hours.
Primary Care Needs
Acute Issues/Need to be Seen within 24 Hours
Contact the Access to Care line and attempt to attain an appointment within 24 hours. If no appointments are available, care will either be directed to the MHS Nurse Advice Line at 800-874-2273, option 1, web chat/video at
https://mhsnurseadviceline.com, or to a TRICARE network approved Urgent Care Center off-base. You may also request a message be put in to your PCM team and a nurse from the clinic will contact you for triage.
Well Child Visits/Chronic Issues/Non-Acute Care/Need to be Seen Beyond 24 Hours
Contact the Access to Care line or request appointments via the
MHS GENESIS Patient Portal.
Sports vs. School/Daycare Physicals (aka Well Child Check)
Sports physicals are not a TRICARE covered benefit. Physicals required for school enrollment is a TRICARE covered benefit. Due to the demands of acute and routine health care, our Pediatrics clinic does not support sports physicals.
Instead, we perform school/daycare physical or well child checks annually. This does not have to coincide with the patient’s birthday but should be at the same time every year. Once completed, this allows you the convenience of sending us your daycare/school/camp/sports forms for the next 12 months. We will sign them and return them to you within 5-10 business days as either patient pick up at the clinic front desk or via the MHS GENESIS Patient Portal.
If you prefer to just have a sports physical, you have the option to pay a small out-of-pocket cost to have these exams performed at a local urgent care center. Many of the local urgent care centers in the Colorado Springs area will perform these exams at a cost of $20 to $40.
Medication Renewals
Initiate your medication RENEWAL request with all medication details (name of medication, strength, dose, and frequency) in one of the following ways:
• Send messages to your PCM via the
MHS GENESIS Patient Portal
• Send a message to your PCM team by calling the Access to Care Line.
• Call the Automated Pharmacy Refill Line at 719-556-1109. You will need the prescription number on hand for this option. We do not have access to this to give to you.
We will work to resolve your medication renewal within 72 hours.
For NEW MEDICATION requests, please schedule an appointment with your PCM or send a message to your PCM team.
Referral Renewals
Initiate your referral RENEWAL request with all details about your referral (specialty, name of practice/provider and diagnoses being seen for) via the
MHS GENESIS Patient Portal or by calling the Access to Care Line.
We will work to resolve your referral renewal within 72 hours.
For NEW REFERRAL requests, we recommend scheduling an appointment with your PCM or send a message to your PCM team.
Virtual Appointments
At this time, only Dr. Miller is offering virtual or telehealth appointments for her assigned patients for the following concerns:
• ADHD medication renewals
• Laboratory/ Radiology results
Overseas Clearance/Exceptional Family Member Program
The process has recently changed whereby all families preparing for a PCS and all sponsors who are Q coded and have family members enrolled in EFMP must complete the Family Member Travel Screening (FMTS) process.
This screening is completed through
myVector and allows for a comprehensive review of your family’s current medical needs against the current and projected availability of resources at the gaining location.
If the patient’s sponsor is at Peterson/Schriever and you need additional assistance, contact our EFMP office at 719-556-1392. If the patient’s sponsor is at USAFA, contact their EFMP office at 719-333-5991. If the patient’s sponsor is at Fort Carson, contact their EFMP office at 719-526-7805.
Travel Medicine
Persons calling for immunizations, medications or information related to leisure travel outside the continental United States must either submit an
MHS GENESIS Patient Portal secure message or call the Public Health office located at the 21st MDG at 719-556-1208.
Walk-ins are welcome, however, it may require a wait time of approximately 30 minutes to 1 hour for processing a travel request. Face-to-Face appointments, if needed, will be determined by the Public Health technician.
Medications, immunizations and related travel information specific to that country will be relayed to the provider and traveler.